Frequently Asked Questions
Maintenance
Before move-in, the apartment is painted, maintained, and cleaned. Any repairs are handled, and a final walkthrough is completed by office staff.
Yes. Our maintenance team is available on site to assist with service requests and repairs.
You can call or visit the office, or submit a work order through the resident portal.
No. You do not need to be present for a service technician to perform the work.
We do not offer lockout services. Please contact a local locksmith to regain access.
Yes. You are welcome to decorate your apartment as long as any changes comply with your lease agreement.
Amenities
The property offers a 24-hour fitness center, dog park, sports courts, volleyball court, playground, seasonal swimming pool, hot tub, firepit, and grill area.
The pool and deck are open seasonally from late May through late September.
Yes. Parking is available for residents.
Each unit includes its own washer and dryer.
Yes. We welcome your pets here.
There is a $300 pet deposit and $35 per month in pet rent. A maximum of two pets is allowed per unit.
Yes. Please contact the office for the full list of pet restrictions.
Yes. The community includes a pet park for residents and their pets to enjoy.
Each apartment includes a refrigerator, stove, microwave, dishwasher, and a full-size washer and dryer.
No. This property does not offer furnished apartments.
No. Short-term leases are not offered.
No. Corporate leases are not available.
No. The office does not hold delivered packages.
The fitness center is open 24 hours a day.
The gym has a squat bar, free weights, treadmill, elliptical, and exercise bike.
No. There are no quiet hours or fees for communal spaces.
This property does not offer furnished apartments.
Admin
No. Tours are free for all prospective residents.
Walk-ins are welcome, but appointments are also available for your convenience.
The management team is available Monday through Friday to assist residents.
The easiest way to apply is through our website.
Application may be approved the same day or take longer.
Up-front costs may include rent or prorated rent, a $750 security deposit or $34 monthly deposit program, and a $150 admin fee. Pet fees may also apply, including $35 monthly pet rent and a $300 pet deposit.
Log in to the resident portal on our website, www.woodhillsapartments.com.
Yes. Some monthly fees may apply depending on services or options selected.
No. Renter’s insurance is not required.
To set up utilities like water, gas, electricity, and sewer, contact Colorado Springs Utilities online or by phone at (719)?448-4800.
Xfinity provides both internet and cable TV services for residents, making it a common choice for home connectivity and entertainment.
Guests are allowed. Residents are responsible for the behavior of their guests.
No. We do not offer discounts for longer leases or prepaying rent.
No. You will need to pay a new security deposit at the new community.
No. Subletting is not permitted.
If you break your lease, a fee equal to one month’s rent will apply.
Rent can be paid online with a debit or credit card, bank account, or by money order, cashier’s check, or personal check.
Yes, a referral bonus is available.
Location/Directions
Yes. Public transportation is available within close proximity to the buildings.
The community is near I-25, Powers Boulevard, and Academy Boulevard, with easy access to schools, shopping centers, and restaurants.
The community is served by Falcon School District 49 (D-49).
On site. The community includes a dog park for residents and their pets.
Yes. There are bike trails accessible near the community.
Residents have convenient access to nearby grocery stores, retail shops, and shopping malls for everyday needs and more.
The nearest coffee shop is Starbucks, located half amile from the property.
The nearest cross street is Woodmen Road and Union Boulevard.
Directions depend on your starting location. We recommend using Google Maps for the most accurate directions.
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Our team is always ready to answer your questions.