Frequently Asked Questions

We will repair damages from previous tenants, carpet clean, and do a full cleaning of the apartment.

No, but we do have an on-call service for emergencies.

Call the office or go onto the resident portal to fill out a service request.

In the order they come in unless it's an emergency.

No, you do not need to be present.

Call on-call maintenance. A $50 lock-out fee will apply.

Yes. Small pin sized holes are acceptable. Larger holes need to be filled upon move-out.

Our community offers a swimming pool, hot tub, fitness center, dog park, and volleyball court among the amenities available to our residents.

10AM to 10PM

Yes, there is open parking.

There is a non-refundable fee of $400 for 1 pet or $500 for 2 pets.

Each apartment comes with a stove/oven, dishwasher, microwave, refrigerator, and washer and dryer set.

No, not at this time.

No, not at this time.

No, not at this time.

Only if it is delivered by USPS.

We accept walk-ins and appointments.

Usually 24 to 48 hours

Prorated rent, admin fee, damage waiver, and any pet fees if applicable

You can pay online via the resident portal or with a cashier's check or money order.

Yes, there is a damage and liability waiver fee.

No, it is not required.

None. Residents pay for them separately.

Call the Colorado Springs Utilities

Any. Although you cannot mount any satellite dishes to the exterior building or balconies/patios.

Guests can only stay up to 14 consecutive days.

A new security deposit will need to be paid.

No, subletting is not allowed.

Double the base rent amount

Yes, there is a bus line along Academy Blvd.

Woodland Hills Apartments is part of District 20.

Union Blvd and Woodmen Rd